Terms of Service
Handyman Excel
Effective Date: January 1, 2025
1. Acceptance of Terms
By accessing and using the Handyman Excel website (“Site”) and services, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our services.
2. Services Provided
Handyman Excel offers professional handyman and HVAC services, including but not limited to:
- Boiler repairs
- Heat pump services
- Gas furnace maintenance
- Water heater repair & replacement
- Ductwork services
All services are subject to availability and may be modified at our discretion.
3. User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information when requesting services.
- Ensure that the service location is safe and accessible for our technicians.
- Comply with all applicable laws and regulations.
4. Appointments and Cancellations
- Appointments must be scheduled in advance and are subject to availability.
- Cancellations must be made at least 24 hours before the scheduled appointment to avoid cancellation fees.
- No-shows or last-minute cancellations may be subject to a service charge.
5. Pricing and Payments
- Pricing for services will be provided upon request or based on an estimate.
- Payment is due upon completion of the service unless otherwise agreed.
- We accept payments via cash, credit/debit cards, and other approved methods.
- Late payments may result in additional fees or service suspension.
6. Warranty and Liability
- Handyman Excel guarantees the quality of its workmanship for a specified period, which will be communicated at the time of service.
- We are not responsible for preexisting issues, customer-provided materials, or damages resulting from misuse or improper maintenance.
- Our liability is limited to the cost of the service provided, and we are not liable for incidental or consequential damages.
7. Refunds and Disputes
- Refunds will be issued only in cases where we fail to deliver the agreed-upon service.
- Any disputes regarding services must be reported within 7 days of service completion.
- We reserve the right to resolve disputes at our sole discretion, including offering re-service instead of a refund.
- All refund requests will be reviewed on a case-by-case basis.
8. Use of Website
- You agree not to use our Site for any unlawful purposes or in a way that may harm our reputation.
- We reserve the right to terminate access to our Site for users who violate these terms.
9. Privacy Policy and SMS Opt-Out
By using our services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
- To view the Privacy Policy, visit: https://handymanexcel.com/privacy-policy/
- Opting out of SMS does not impact service-related communications via email.
- Users will receive promotional, informational, and marketing messages.
- Message frequency varies. Users may receive 1-2 messages per month.
- Message and data rates may apply. By using our services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
- By using our services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
- If you wish to opt out of our SMS text service, you can do so at any time by replying with the word “STOP.”
- For assistance, users can text “HELP.”
10. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Updates will be posted on our Site, and continued use of our services constitutes acceptance of the revised terms.
11. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Handyman Excel
Phone: (215) 650-6337
Email: [email protected]
Website: www.handymanexcel.com
By using our services, you agree to these Terms of Service. Thank you for choosing Handyman Excel!